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Privacy Policy

Last updated: April 2026

About This Privacy Policy

Deep Enrich (“Deep Enrich,” “we,” “us,” or “our”) is operated by Sarv Webs Pvt. Ltd., a company registered in India with its registered office at IT-10, EPIP RIICO Industrial Area, Sitapura, Jaipur – 302022, India.

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website, use our platform, or interact with our services — including our Chrome extension and public profile pages. It applies to all users, customers, and visitors of Deep Enrich.

By using our services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

We take a serious approach to safeguarding privacy rights. We comply as a baseline across our business with the General Data Protection Regulation (GDPR), in recognition of the high standards of rights it affords — regardless of where you are located. Where we also comply with other specific laws, we state this within this Privacy Policy.

Note on scope

This policy covers two distinct categories of individuals: (1) users who create accounts and use our platform, and (2) individuals whose professional information appears in our contact database (people who have not directly interacted with Deep Enrich). Different sections of this policy apply to each group — please refer to the relevant sections for your situation.

Who This Policy Applies To

This Privacy Policy applies to any visitor to our site, any user of our services, or any Professional Individual whose information is held in our database. We use the following terms throughout this policy:

‘User’ means you, if you are a person acting in a business capacity who has created an account with us for the purpose of using our services. This Privacy Policy outlines how we collect, store, process, and use personal information of our Users.

‘Professional Individual’ means you, if you are an individual about whom we have collected information (including some personal data) from various publicly available sources on the web, in order to index that information in our database and make your publicly available contact information accessible to our Users. This Privacy Policy outlines how we collect, store, process, and use personal data of Professional Individuals. If you are a Professional Individual and you have become aware that we hold a profile of you, you may request to access, correct, delete, or opt out of our processing of your personal data — please visit our profile removal page or see the Your Rights section below.

‘Site Visitor’ means you, if you are not a registered User but are accessing or otherwise making use of our services or website. If you are a Professional Individual visiting our site (for example, to view your own profile or our data removal page), the provisions of this policy related to Professional Individuals also apply to you in that context.

Information We Collect

We collect information in several ways, described below.

Information You Provide Directly

When you create an account or register, we collect personal details such as your name, email address, phone number, billing address, username, and password, and any profile information you enter. If you make purchases, we collect payment information, which is processed securely by our payment provider (Razorpay).

Social Login Information

If you sign in via a social network (for example, Google), we may collect your name, email, profile picture, and other information you allow from that account.

Usage and Device Information

We automatically collect technical and usage data when you use our services. This may include your IP address, browser type and version, operating system, device identifiers, referral URLs, the pages you visit, your interactions (clicks, inputs), and the dates and times of your use.

Cookies and Tracking

We use cookies, web beacons, and similar tracking technologies to gather information about your browsing habits, preferences, and activity on our site. This may include anonymous analytics data (like pages visited and links clicked) and performance data to improve site functionality. See the Cookies and Tracking Technologies section for full details.

Customer Support Communications

If you contact us (by email, live chat, or phone), we may collect the contents of your communications and any information you provide in that context.

Children’s Data

We do not knowingly collect data about children under 18. If we find out that we have collected personal data from a child under 18, we will delete it promptly.

Data We Collect About Third-Party Professionals

Important — this section applies to you if your profile appears on Deep Enrich

This section describes how we process personal data of individuals who have not directly interacted with Deep Enrich. If you have found your profile on our platform and wish to have it removed, please visit our profile removal page.

What data we collect

In addition to data provided by our users, we collect professional information about business professionals from publicly available sources, including professional networking sites and public business directories. This information may include:

  • Full name and professional title
  • Current and past employer names
  • Professional location (city and country — not precise home address)
  • Industry and department
  • Business email addresses where publicly available
  • Business phone numbers where publicly available
  • Professional career history as publicly listed
  • LinkedIn profile URL

We do not collect or display: personal photographs, precise home addresses, family status or personal life details, private email addresses, or any data classified as special category data under GDPR (Article 9).

Why we collect this data and our lawful basis

We collect this data to power our B2B contact enrichment service, enabling business professionals to identify and contact relevant professional contacts for legitimate business purposes.

Purpose Lawful basis (GDPR Art. 6) Notes
Providing B2B contact data to business users Legitimate interests We have conducted a Legitimate Interests Assessment. B2B contact data is standard in professional contexts.
Publishing public profile pages Legitimate interests Limited to professional data only. Right to object available at any time.
Verifying and enriching contact data Legitimate interests Accuracy checks serve both our users and data quality for the individuals listed.

Sources of data

We collect professional profile data from publicly available sources including, but not limited to, public professional networking profiles, public company websites and directories, and publicly accessible business data sources. We do not purchase data from data brokers or collect data from private or non-public sources.

We do not market to Professional Individuals

We do not market to Professional Individuals in any way. If you are a Professional Individual, we will only contact you if required to do so by law or regulation, or to respond to a communication you have sent to us. If you are receiving communications from our Users or other third parties who have sourced your information through our services, the sender of those communications is solely responsible for compliance with applicable direct marketing laws.

Your rights regarding your profile

If your professional information is included in our database, you have the right to access, correct, or request deletion of that data at any time — no reason required. To exercise these rights, visit our profile removal page or email support@deepenrich.com. We will process all valid requests within 7 working days.

Chrome Extension Data Collection

This section applies to users of our Chrome extension

The Deep Enrich Chrome extension is available at the Chrome Web Store. This section describes what data the extension collects and how it is used.

Consent

The extension collects data only after you have affirmatively accepted the consent notice shown inside the extension. Until you accept, it does not read or transmit profile data. You can withdraw that consent at any time in the extension settings, after which collection stops.

What the extension collects

Once enabled, when you open a professional profile page the extension reads the professional information shown on that page in order to provide contact enrichment. This may include name, headline, location, industry, employment history, education, skills, and — where they are available — professional contact details such as an email address or phone number. It also records the related profiles and companies that the platform displays alongside that page.

All such information is treated as third-party professional data and is handled as described in the Data We Collect About Third-Party Professionals section, including the right of any individual to request removal at any time.

Organisation lookup on other websites

The extension can also identify the organisation associated with a website you are viewing. For this feature the extension reads only the domain or hostname of the active tab (for example, “example.com”) — not page content, form inputs, files, or anything you type on the page. The domain is sent to our servers solely to return a matching organisation profile.

This feature is designed not to operate on categories of website we treat as sensitive, including financial and banking sites, healthcare and medical sites, webmail providers, government and military sites, consumer social media platforms, developer and code-hosting platforms, pages accessed by raw IP address, and any site not served over HTTPS. We may update these exclusions from time to time.

What the extension does not collect

  • Your own profile data, your connections list, or your messages on any platform
  • The content of other web pages you visit — for those sites only the domain is read, as described above
  • Passwords, payment information, or any private account credentials
  • Data from pages other than the profile pages you open

How this data is used

Data collected by the extension is used to provide contact enrichment to you and is added to our contact database, from which it may be made available to other Deep Enrich users. It is retained in accordance with the Data Retention section, and any individual may request its removal at any time via our profile removal page.

We do not sell or share extension-collected data with third parties for advertising purposes, and we do not use it for automated decision-making or profiling.

The lawful basis for processing your own account and usage data in connection with the extension is Performance of contract. The lawful basis for processing the professional data described above is Legitimate interests, as set out in the third-party professional data section.

How We Use Information

We use the personal data of our registered users for the following purposes:

To Provide Services Contract

We process your data to set up and manage your account, deliver the services you request, authenticate your access, and fulfil orders or transactions.

To Improve and Personalise Services Legitimate interests

We analyse usage data and feedback to improve our platform, troubleshoot issues, and develop new features.

To Communicate with You Contract Consent

We may use your contact information to send service-related messages (like registration confirmations, billing receipts, or technical notices). With your consent, we may also send newsletters, updates, and marketing materials. You can opt out of marketing communications at any time.

Security and Fraud Prevention Legitimate interests

We use data to protect the security and integrity of our services, detect and prevent fraud or abuse, and enforce our terms of service.

Legal Compliance Legal obligation

We process information to comply with applicable laws and regulations — for example, retaining certain records to meet legal requirements or responding to lawful requests by public authorities.

Other Purposes with Consent Consent

With your consent, we may use your data for additional purposes (like personalised advertising). You may withdraw consent at any time without affecting the lawfulness of prior processing.

No automated decision making

We do not use automated decision making, profiling, or targeted advertising in connection with the personal data we process. No decision with legal or similarly significant effect on you will be made by automated means alone.

Sharing Your Information

We do not sell or rent your personal data to third parties. We may share information as follows:

Service Providers

We may share data with vendors and service providers who perform services on our behalf, such as payment processors (Razorpay), hosting providers, CRM tools, email marketing platforms, analytics providers (Google Analytics), customer support tools, and other IT service providers. These parties may only use your data as necessary to provide the requested service and must keep it confidential.

Affiliates and Subsidiaries

We may share information within our corporate group (including parent, subsidiary, or affiliated companies) for internal business purposes consistent with this policy.

Business Transfers

If we undergo a merger, acquisition, reorganisation, sale of assets, or bankruptcy, your personal data may be transferred to the new organisation as part of that transaction. We will require any acquirer to uphold the terms of this Privacy Policy.

Legal Requirements

We may disclose your information if required by law or legal process (like a court order or subpoena), or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others. This includes sharing data with law enforcement or government agencies as required by law.

Aggregate or De-identified Data

We may share aggregated, anonymised information that cannot reasonably be used to identify you for any purpose (like analytical or marketing purposes).

Cookies and Tracking Technologies

We use cookies and similar tools to improve your experience. Cookies are small text files placed on your computer or device by websites you visit. They provide statistical data to us and help tailor your experience — without identifying you personally.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device to remember your preferences and make your next login faster).

Why we use cookies

  • Estimate our audience size and usage patterns
  • Store your preferences and customise the service to your interests
  • Speed up your experience on the site
  • Recognise you when you return to our services
  • Provide anonymised statistical information to help improve our platform
  • Keep the site and your account secure

Types of cookies we use

Type Purpose
Analytics & research We use Google Analytics to compile reports and help improve the site. Cookies collect information anonymously — number of visitors, pages visited, referral sources. You can opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
Authentication These cookies identify you when you are logged in so you can enjoy all features without repeatedly entering your credentials — our site “remembers” you and keeps you logged in securely.
Security & integrity We use cookies and tools such as CAPTCHAs to keep the site and our users safe by protecting against fraud and spam attacks.
Site features These cookies provide the functionality that our users rely on — account settings, preferences, and other interactive features of the service.
Performance We use certain cookies to ensure users have the best possible experience — assisting with navigation, ensuring pages load quickly, and responding faster to your requests.

Your cookie choices

You have the right to choose whether or not to accept cookies. You can set your browser to reject or clear cookies, or to alert you when cookies are being set. If you disable certain cookies, parts of the site may not function properly. For more information on managing cookies, visit aboutcookies.org or youronlinechoices.eu.

Do Not Track

Our services do not currently respond to any web or mobile Do Not Track (DNT) signals.

Security of Your Data

We use industry-standard security measures to protect your personal information. This includes encryption (such as AES-256), firewalls, and secure servers. We limit access to data on a need-to-know basis and use physical, technical, and administrative safeguards to prevent unauthorised access.

However, no method of transmission or electronic storage is completely secure. We cannot guarantee the absolute security of your data, and you use our services at your own risk. If a security breach occurs, we will let you know and notify any relevant authorities as required by law.

You also have a responsibility to protect your account. You should choose a strong password that you do not use elsewhere, keep your login credentials private, and notify us immediately if you suspect any unauthorised access to your account. We are not responsible for any loss or damage arising from lost, stolen, or compromised passwords, or from unauthorised account activity that results from your failure to keep your credentials secure.

Data Retention

We retain personal data only for as long as necessary to meet the purposes outlined in this policy or as required by law. Our specific retention periods are:

Data category Retention period Reason
Account and profile data Duration of account + 3 years after closure Service provision and dispute resolution
Transaction and billing records 7 years after transaction Indian tax and accounting law requirements
Third-party profile data Until a valid removal request is received Deleted within 7 working days of verified request
Support and communications 3 years after last contact Customer service and legal compliance
Server and access logs 90 days Security monitoring and fraud prevention
Removal request records 5 years after completion Regulatory audit trail and compliance documentation

You can request deletion of your personal data at any time (see the Your Rights section). Note that some information (like transaction logs and legal documents) may be retained to satisfy legal or regulatory obligations even after your account is closed.

International Data Transfers

Our servers are located in India. If you are located outside India, your personal data may be transferred to and processed in India. In addition, our service providers or affiliates may operate in different countries.

When data is transferred outside your jurisdiction — for example, outside the European Economic Area (EEA) for EU users — we will ensure it is protected by appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs) — the EU-approved contractual mechanism for transfers from the EEA to third countries
  • Adequacy decisions — where the destination country has been deemed to provide adequate data protection by the relevant authority
  • Other approved transfer mechanisms — in line with applicable data protection law

For questions about the specific safeguards applied to your data transfer, please contact us at support@deepenrich.com.

Your Rights

Your rights depend on your location and the applicable law. We apply the following rights to all users; EU/EEA residents have these rights as a matter of law under GDPR.

🇮🇳 India — DPDP Act 2023 🇪🇺 EU/EEA — GDPR 🇬🇧 UK — UK GDPR 🇺🇸 California — CCPA
Right What it means
Right of access Request confirmation of whether we process your personal data, and obtain a copy of it.
Right to rectification Request that we correct inaccurate or incomplete personal data.
Right to erasure (“right to be forgotten”) Request that we delete your personal data, subject to any legal or contractual retention obligations described in the Data Retention section.
Right to object Object to our processing of your data where we rely on legitimate interests, including profiling based on those interests.
Right to withdraw consent Where processing is based on consent, withdraw that consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

These rights are not absolute and may be subject to exceptions or limitations under applicable law — for example, where we are required to retain certain data to comply with a legal obligation (see the Data Retention section).

How to exercise your rights

To exercise any of these rights, please email support@deepenrich.com or use our profile removal page for removal requests. We may need to verify your identity before processing your request. We will respond to all valid requests within 30 days (or a shorter period where required by applicable law). We will not charge a fee for reasonable requests.

Right to complain

If you are not satisfied with how we handle your data or your rights request, you have the right to lodge a complaint with the appropriate data protection authority:

  • India: Ministry of Electronics and Information Technology (MeitY) / Data Protection Board of India
  • EU/EEA: Your local data protection authority. For Germany: Bayerisches Landesamt für Datenschutzaufsicht (BayLDA). For the full list: edpb.europa.eu
  • UK: Information Commissioner’s Office (ICO) — ico.org.uk

Profile Privacy

Deep Enrich maintains a database of professional profiles sourced from publicly available professional information. We respect every individual’s right to control their professional data.

If your profile appears on Deep Enrich and you wish to have it removed, you may visit our profile removal page and submit a removal request by verifying your email address. Once requested:

  • Your profile will be hidden from public view within 24 hours
  • All associated data will be permanently deleted within 7 working days
  • You will receive a confirmation email when deletion is complete
  • Your data will not be re-added to our database

You do not need to provide a reason for your removal request. If you wish to have your profile hosted with your consent and gain access to explore Deep Enrich, you may choose that option during the removal process.

If you no longer have access to the email address associated with your profile, please contact us directly at support@deepenrich.com with your name and LinkedIn profile URL and we will process your request manually.

Opt-out list retention

Following the deletion of your profile, we may retain your email address on an internal opt-out list for the sole purpose of ensuring your data is not re-collected and re-added to our database in future crawling cycles. This email address will only be used for this limited purpose and will not be used for any marketing or other communication.

Important — removal from our platform is not removal from source websites

Removing your personal information from Deep Enrich will not necessarily result in the removal of that information from the original source where it was publicly available (for example, LinkedIn or other professional directories that are not operated by us). We are only responsible for removing personal information that is within our control or possession. If you wish to have information removed from a third-party source, you will need to contact that platform directly.

Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we learn that information of a person under 18 has been collected, we will delete it promptly. By using our services, you confirm that you are at least 18 years old.

If you believe we have inadvertently collected data about a minor, please contact us immediately at support@deepenrich.com.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. If changes are significant, we will notify you via email or with an on-site notice before they take effect. Your continued use of our services after the changes are in effect means you accept the updated policy.

We recommend reviewing this policy periodically to stay informed about how we protect your data.

This Privacy Policy is written in English. If we make this policy available in any other language, the English language version shall prevail in the event of any conflict or inconsistency.

Contact Us

If you have questions or concerns about this Privacy Policy, our data practices, or wish to exercise your data rights, please contact us through any of the following:

We will aim to address any inquiry or complaint quickly. If you are not satisfied with our response, you have the right to lodge a complaint with the appropriate data protection authority for your jurisdiction (see the Your Rights section for details).